Effective Date: July 2024 Applies to: All users, customers, and partners of BrivoPOS Issued by: Bomdrive Limited 1. Purpose This policy defines the rules and responsibilities for using [POS Software Name] to ensure secure, lawful, and efficient use of the system by businesses and their employees. 2. Scope This policy applies to: All registered users of the POS Software. Any business using the system for sales, inventory, or customer management. Staff with access to administrative and reporting features. 3. Acceptable Use All users must: Use the software solely for legitimate business purposes. Maintain confidentiality of login credentials and access permissions. Accurately input data (sales, stock, transactions, etc.). Log out of shared devices after use. Notify the support team of bugs, security issues, or suspicious activity. 4. User Access and Roles Each user must be assigned a specific role (e.g., Admin, Cashier, Manager). Role-based access control must be used to prevent unauthorized data exposure. Admins must regularly review and update user permissions. 5. Data Privacy & Protection Users must comply with all data protection regulations (e.g., NDPR, GDPR). Customer and transaction data must not be exported or shared without authorization. All data stored within the POS is encrypted and backed up regularly by [Company Name]. 6. Software Updates & Maintenance Software will be updated periodically to enhance features and security. Users must not disable automatic updates or modify the software. Scheduled maintenance may cause temporary unavailability, with prior notice provided. 7. Third-Party Integrations Integration with third-party tools (e.g., accounting, payment gateways) is allowed only via approved APIs. Unauthorized integration may lead to service suspension or data loss.
8. Prohibited Actions Users must NOT: Share software licenses or access outside their organization. Use the software for unlawful activities (e.g., fraud, money laundering). Reverse-engineer, clone, or resell the software. Interfere with system operations or tamper with records. 9. Security Measures Strong passwords are required and must be updated periodically. Multi-factor authentication (if available) is highly recommended. User activity is logged for auditing and monitoring. 10. Support and Issue Reporting Support is available via [email/support portal/phone] during business hours. Emergency support is available for premium users or critical failures. Bug reports and feature requests should be submitted through official channels. 11. Policy Violations Violations of this policy may result in: Warning or account suspension. Termination of service. Legal action in cases involving data breach or fraud. 12. Amendments This policy may be reviewed and updated periodically. Continued use of the software indicates acceptance of the latest version of this policy.